PDF CRT-251 VCE & CRT-251 PRACTICE EXAM ONLINE

PDF CRT-251 VCE & CRT-251 Practice Exam Online

PDF CRT-251 VCE & CRT-251 Practice Exam Online

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q62-Q67):

NEW QUESTION # 62
Cloud Kicks has a multi-phase selling process where every sales stage corresponds with a phase in the process. The first phase is preliminary qualification, where Opportunities should not contribute to Cloud Kicks' forecast. Which two actions should be taken to ensure that Opportunities do not contribute to Cloud Kicks' forecast during the first stage? Choose 2 answers

  • A. Require sales staff to enter $0 for the Opportunity amount
  • B. Require sales staff to enter for the Opportunity probability.
  • C. Configure the first stage with the omitted forecast category.
  • D. Assign probability to the first sales stage.
  • E. Override the forecast to be $0 for first stage Opportunities

Answer: C,D


NEW QUESTION # 63
Cloud Kicks is migrating from its current CRM application to Salesforce in phases across various regions. The current CRM application manages customer and pipeline information that resides in a legacy back-end application which needs to be migrated to Salesforce.
Which approach should the consultant use for the source data migration?

  • A. Migrate all Opportunities, and then associate Accounts and Contacts from the current CRM application.
  • B. Migrate all Accounts, then Contacts, and then Opportunities from the legacy back-end application.
  • C. Migrate all Contacts, then Accounts, and then Opportunities from the current CRM application.
  • D. Migrate all Contacts, then Opportunities, and then Accounts from the legacy back-end application.

Answer: B

Explanation:
Explanation
This is the approach that the consultant should use for the source data migration. Accounts, Contacts, and Opportunities are related objects in Salesforce, and they have dependencies based on their lookup or master-detail relationships. Accounts are parent objects of Contacts and Opportunities, so they should be migrated first. Contacts are child objects of Accounts and parent objects of Opportunity Contact Roles, so they should be migrated second. Opportunities are child objects of Accounts and parent objects of Opportunity Products and Opportunity Splits, so they should be migrated last. Verified References: [Data Migration Best Practices]


NEW QUESTION # 64
The sales manager at a company has noticed that sales teams are having trouble understanding who should an Opportunity. Sales teams base their sales Opportunities on assignments to specific ZIP codes.
Which solution should the consultant recommend?

  • A. Sharing Rules
  • B. Account Teams
  • C. Sales Cloud Einstein
  • D. Territory Management

Answer: D

Explanation:
Territory Management is the best solution for assigning sales Opportunities based on ZIP codes.
Territory Management is a feature that allows sales organizations to structure their sales territories based on criteria such as geography, industry, product line, etc. A territory is a group of accounts and users that share common characteristics or business needs. By using Territory Management, sales teams can define territories based on ZIP codes and assign accounts and Opportunities to those territories automatically or manually.


NEW QUESTION # 65
Cloud Kicks (CK) has acquired a competitor that also uses Sales Cloud. They have many of the same customers and prospects. The CEO of CK wants the consultant to work with senior managers to document use cases and determine a project plan for everyone who will be on the CK org.
Which action should the consultant recommend?

  • A. Conduct discovery sessions and document existing business practices for each company.
  • B. Hold a kickoff meeting with the CK stakeholders.
  • C. Export the data from the competitor's system and merge it into Ck's org.

Answer: A

Explanation:
When merging two organizations, it is critical to understand and document the existing business practices of each entity. Conducting discovery sessions with senior managers helps identify differences, overlaps, and potential integration points between the companies' processes. This step provides a comprehensive view of each organization's needs and lays the foundation for creating a cohesive project plan that aligns with both companies' goals.
Salesforce recommends discovery sessions as a best practice during mergers and acquisitions, as they facilitate thorough understanding and ensure that the integrated solution meets the combined organization's requirements.


NEW QUESTION # 66
Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity, who will have access to these records assuming that a private sharing model in place on these objects and there are no sharing rules defined for these objects?

  • A. Joe and anyone above him in the role hierarchy will be able to access the three records
  • B. Joe, all members of the public group, Joe's Team, and anyone above any group member in the role hierarchy will be able to access the three records.
  • C. Joe, all members of the public group, and Joe's Team will be able to access the three records
  • D. Joe will be the only person who will be able to access the Account, Contact, and opportunity records.

Answer: A


NEW QUESTION # 67
......

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